Viewing posts from October, 2012
Have you received customer service that you can rave about? How about service that caused you go elsewhere? For as long at there have been businesses, there have been customers. Everyone knows happy customers are essential to the potential success of any business. In the past, this service mostly involved face to face interactions. As times have changed, so too has the methodology of customer service. Some businesses have switched their communication to be solely digital, but often times customer service can suffer as a result. It doesn't have to suffer. There are ways to utilize both digital and non-digital interactions so they can maintain and improve the level of customer service.
Since their introduction in the 90s, PDFs have become a useful tool in document sharing. However, their use requires a Flash application to view them on the web. But, forget about using the same application for iOS devices (iPad, iPhone, etc). A special iPhone application must be downloaded. As a result, if you want to view PDFs on all of your devices, you have to download both applications!
Going green is a massive movement toward being as environmentally conscience as possible. From recycling and using more environmentally friendly products to eating organic produce, green living has made its way into nearly every sphere of life. Is it any surprise that green living has made its way into the tech world? Green computing is all about the proper disposal of tech and computer waste with the least amount of impact on the environment. Companies, businesses and enterprises have begun to jump on board, realizing that while they can save money with energy reduction, they can also reduce the carbon imprint of their IT operations.